> ## Documentation Index
> Fetch the complete documentation index at: https://pabloferreyra.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Public Walk-In Appointment Booking — Turnero Guide

> Allow walk-in patients to self-book an appointment from a public page without requiring a login, an account, or any staff involvement at the desk.

Turnero includes a public-facing booking page that lets walk-in patients register themselves for an appointment without needing to log in. This removes the need for front-desk staff to manually enter every walk-in patient and frees up the reception queue.

## How Public Booking Works

The public booking page is accessible without authentication at your clinic's Turnero URL under `/TurnsPublic`. Any patient can open it from a browser — no account or credentials are needed.

When a patient submits the form:

1. They select their **Doctor** from the available list.
2. They enter their **Full Name** and **DNI**.
3. Optionally, they can enter their **Health Insurance** (obra social).
4. The appointment is automatically scheduled for **today's date**.
5. The **reason** is automatically set to **"Turno espontáneo"** (walk-in appointment).
6. The assigned doctor receives a **live notification** that a new walk-in has been added to their schedule.

The appointment then appears in the standard appointments table, visible to front-desk staff and the assigned doctor immediately.

## Sharing the Public Booking Link

Display the public booking link in your waiting room or share it digitally so patients can self-register before reaching the desk:

```
https://your-clinic-domain/TurnsPublic
```

* Place the URL on a **waiting room screen** so patients can open it on their phones.
* Generate a **QR code** from the URL and print it at the reception desk or entrance.
* No login is required — any patient can access the page directly.

<Note>
  Walk-in appointments created through the public page use a fixed default time slot assigned by the system. Contact your administrator if the default time slot needs to be reconfigured.
</Note>

<Warning>
  The public booking page does not validate whether a time slot is already taken. For fully controlled scheduling with availability checks, use the authenticated appointment form instead.
</Warning>

## Clinic Setup

For the public booking page to work correctly, at least one doctor must be registered and active in the system — the doctor dropdown on the public form is populated from the same list used in the main scheduling interface. See [Managing Doctors](/administration/medics) for instructions on adding or updating doctor records.